Privacy Policy
Privacy is of great importance to TELEPHONE TEACHER NETWORKS SPAIN & EUROPE, SL and we want to maintain an open and transparent attitude when dealing with your personal data. Therefore, we have a policy that establishes how your personal data is treated and protected.
In compliance with the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, we inform you that the data provided by you will be processed by Telephone Teacher Networks Spain & Europe SL, with CIF B93400745, with address at Parque Miramar 0M12 Miramar 0M12, 29649, Mijas (MÁLAGA) for the purpose of providing you with the requested and/or contracted service, and billing for it. The legal basis for the processing of your data is the execution of the service contracted and/or requested by you. The prospective offer of products and services is based on the consent requested from you, without in any case the withdrawal of this consent conditioning the execution of the contract. The data provided will be kept as long as the business relationship is maintained or for the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation as to whether Telephone Teacher Networks Spain & Europe SL is processing your personal data and therefore you have the right to exercise your rights of access, rectification, limitation of processing, portability, opposition to processing and deletion of your data as well as the right to lodge a complaint with the competent Control Authority and also by writing to the above-mentioned postal address or by email: datos@telephoneteacher.com attaching a copy of your ID in both cases. By sending us your forms you indicate that you have read and accept the privacy policy.
We also request your authorization to offer you products and services related to those requested, provided and/or marketed by our entity and thus be able to retain you as a customer.
Who is responsible for the processing of your data?
COMPANY NAME
TELEPHONE TEACHER NETWORKS SPAIN & EUROPE, SL
CIFB93400745 –
REGISTERED OFFICE – MIRAMAR PARKING 0M12, 29649, MIJAS (MALAGA)
CONTACT EMAIL: baja@telephoneteacher.com
or through form.
For what purpose do we process your personal data?
At TELEPHONE TEACHER NETWORKS SPAIN & EUROPE, SL
We process the information provided to us by interested parties in order to make the services we offer available to third parties and to manage queries, requests and applications for the requested services, as well as to send commercial communications about our products and services, for which you have given your consent.
How long will we retain your data?
The data will be kept as long as the business relationship is maintained, and where applicable, for the years necessary to comply with the applicable legal obligations.
What is the legitimacy for the processing of your data?
We inform you of the legal basis for the processing of your data:
Execution of a contract: Provision of the requested services
Consent of the interested party: Sending commercial communications.
To which recipients will your data be communicated?
Your data will only be transferred to comply with legal obligations.
Data transfers to third countries
No transfers of data to third countries are planned.
What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether
TELEPHONE TEACHER NETWORKS SPAIN & EUROPE, SL is processing personal data that may or may not concern you. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request that the processing of their data be limited, in which case we will only retain it for the exercise or defence of claims. In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, TELEPHONE TEACHER NETWORKS SPAIN & EUROPE, SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. You may materially exercise your rights in the following way: by contacting the email address of the data controller mentioned above, attaching a copy of your ID or identity document. If you have given your consent for a specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the competent Data Protection Control Authority through its website: www.agpd.es
How did we obtain your data?
The personal data that we process at TELEPHONE TEACHER NETWORKS SPAIN & EUROPE, SL have been directly provided by the interested party.
The categories of data processed are:
·Identification data
·Postal and electronic addresses
·Commercial information.
PRIVACY POLICY. The OWNER OF THE WEBSITE wishes to inform the users and clients of its website of the policy implemented regarding the processing and protection of personal data of those persons who voluntarily use the contact forms to contact the OWNER OF THE WEBSITE, as well as access to its own page, which involves the communication of their personal data to the OWNER OF THE WEBSITE.
A.- Identification of the data controller. The OWNER OF THE WEBSITE, provided with B93400745, informs the user and client of its website of the existence of an automated personal data activity record called CLIENTS, where the personal data that the user and client communicate to it are collected and stored in order to manage their request.
B.- Updating the policies. The OWNER OF THE WEBSITE will modify, without prior notice, this privacy policy whenever necessary to adapt it to any legislative, regulatory, jurisprudential, administrative change or in order to adapt said policy to the instructions issued by the Data Protection Agency or legitimate object of any modification of this policy, notwithstanding the foregoing, it will be published and announced on the website of the OWNER OF THE WEBSITE. For all the above, the OWNER OF THE WEBSITE recommends that users periodically read these policies in order to be aware of the changes made to them.
C.- Purpose of the Activity Register. The OWNER OF THE WEBSITE does not request data from Internet users who visit its website, except for merely identifying data. Therefore, the communication of personal data by the user to the OWNER OF THE WEBSITE through its website can only be understood to take place when they voluntarily use the contact form service or other means of communication to get in touch with the OWNER OF THE WEBSITE, given that in these cases the processing of data is inevitable and implicit in the communication system. For these cases and those described in the following section, the entity informs the client that the processing of data is carried out for the following purposes: To carry out all the procedures related to the preparation of budgets, contracting and provision of services of the OWNER OF THE WEBSITE, to the company to which it belongs or, where appropriate, to the interested party who requests it. As well as to attend to and respond to communications received and those of commercial prospecting to keep users informed of possible promotions.
D.- Consent. Users are hereby informed that if they do not have any commercial relations with the WEBSITE OWNER and send an email or other communication to the WEBSITE OWNER indicating other personal data, said user will be giving their free, unequivocal, specific, informed and express consent for the processing of their personal data by the WEBSITE OWNER for the purposes set out above, as well as to respond to their communication or send documentation. For the same purposes, the WEBSITE OWNER informs that if the client sends an email or communicates their personal data to the WEBSITE OWNER due to their position in a company, whether as administrator, manager, representative and/or any other position as a contact person in the company, it will be understood that such communication entails the provision of their free, unequivocal, specific, informed and express consent for the processing of their personal data by the WEBSITE OWNER for the purposes set out above.
E.- Identification of the recipients to whom the OWNER OF THE WEBSITE plans to make transfers or access data on behalf of third parties. The OWNER OF THE WEBSITE only plans to make transfers or communications of data that, pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter RGPD), must be made to meet its obligations with Public Administrations, Organizations or persons directly related to the OWNER OF THE WEBSITE, in cases where this is required in accordance with the Legislation in force in each matter and at any time or in cases where the OWNER has expressly consented. Likewise, the OWNER OF THE WEBSITE informs the user that any other transfer of data that must be made will be made known to him/her when so provided for by the RGPD, informing him/her expressly, precisely and unequivocally of the recipients of the information, the purpose for which the data will be used, and the nature of the data transferred, or where appropriate, when the RGPD so establishes, the specific and informed unequivocal consent of the user will be requested beforehand. However, the OWNER OF THE WEBSITE informs the user and the client that any processing of personal data is subject to the current legislation in Spain regarding data protection, established by the RGPD and its complementary and development regulations. In this sense, the OWNER OF THE WEBSITE is only responsible for and guarantees the confidentiality of the personal data that it requests from the user through the Website.
F.- Data quality. The OWNER OF THE WEBSITE warns the user that, unless there is a legally constituted representation, no user may use the identity of another person and communicate their personal data, so the user must always bear in mind that they can only include personal data corresponding to their own identity and that are adequate, pertinent, current, exact and true. For such purposes, the user will be solely responsible for any direct and/or indirect damage caused to third parties or to the OWNER OF THE WEBSITE, due to the use of another person’s personal data, or their own personal data when they are false, erroneous, not current, inadequate or irrelevant. Likewise, the user who uses the personal data of a third party will be liable to the latter for the obligation to provide information established in the GDPR for when the personal data has not been collected from the interested party themselves, and/or for the consequences of not having informed them.
G.- Exercise of the rights of Access, Rectification, Limitation of processing, Portability, Cancellation, Opposition to processing and Deletion of data. The OWNER OF THE WEBSITE informs the user of the possibility of exercising their rights of access, rectification, limitation of processing, portability, opposition to processing and deletion of their data as well as the right to file a claim with the Control Authority by writing to the OWNER OF THE WEBSITE at the following address: Parque Miramar 0M12 Miramar 0M12, 29649, Mijas (MÁLAGA) or by email to baja@telephoneteacher.com attaching in both cases your DNI or identity card.
H.- Use of forms for the collection of personal data. In the contact forms on the website, where personal data is collected, the user must expressly consent, prior to sending said data, to accept and be aware of the privacy policy by completing the check box “I have read and accept the privacy policy”, since the content of which can be accessed through the attached link that will be sent to the user in this legal notice. If the check box is not marked by the user, the data contained in said forms will not be sent.
I.- Security measures adopted in relation to the processing of personal data. The OWNER OF THE WEBSITE informs the user that, in accordance with the provisions of the GDPR, it has adopted the necessary technical and organisational measures to guarantee the security of personal data and prevent unauthorized alteration, loss, processing or access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed. Likewise, the OWNER OF THE WEBSITE guarantees the user compliance with the duty of professional secrecy regarding the personal data of users and the duty to store them.
J.- More information about privacy policy. If you want to obtain more information about our privacy policy, you can click on the following link on our website (please include a link to the second-layer privacy policy that we send you).
K.-Transfer of Data to Third Parties
Your data may be transferred to service providers who support us for telephoneteacher marketing purposes. Such service providers have been selected with due care. These may be technical service providers or service providers who support us with our marketing campaigns.
In any other case, any transfer of data to third parties will only take place if required by law.
Transfer of Data to Third Countries
We may transfer some personal data to third countries outside the EU. We carefully exercise due care to ensure an adequate level of data protection in this situation:
In the case of Google Analytics (USA), an adequate level of data protection is provided in accordance with participation in the Privacy Shield Agreement (Art. 45 s. 1 GDPR).
COOKIES
What are cookies?
A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their computer and, depending on the information they contain and the way they use their computer, they can be used to recognise the anonymous user. Cookies are only associated with an anonymous user and their computer and do not provide references that allow the user’s personal data to be deduced. In the case of registered users who register or have logged in, they will be able to benefit from more personalised services oriented to their profile, thanks to the combination of the data stored in the cookies with the personal data used at the time of their registration. These users expressly authorise the use of this information for the indicated purpose, without prejudice to their right to reject or disable the use of cookies.
Types, purpose and operation of Cookies in General.
1. Types of cookies according to the length of time they remain activated.
Depending on the length of time they remain activated on the terminal equipment, we can distinguish:
Session cookies:
These are a type of cookies designed to collect and store data while the user accesses a website. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (e.g. a list of purchased products).
Persistent cookies:
They are a type of cookie in which the data remains stored on the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
2. Types of cookies according to the entity that manages them.
Depending on who is the entity that manages the equipment or domain from which the messages are sent,
cookies and process the data obtained, we can distinguish:
Own cookies: These are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
Third-party cookies: These are cookies that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.
3. Types of cookies according to their purpose.
Depending on the purpose for which the data obtained through cookies are processed, we can distinguish between:
Technical cookies:
These are those that allow the user to navigate through a website, platform or application and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts, remembering the elements that make up an order, carrying out the purchase process of an order, making the request for registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.
Personalization cookies:
These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which the user accesses the service, the regional configuration from where the user accesses the service, etc.
Analysis cookies:
These are those that allow the person responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and to create navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements based on the analysis of the data on the use made by the users of the service.
Advertising cookies:
These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included on a website, application or platform from which the requested service is provided based on criteria such as the edited content or the frequency with which the advertisements are displayed.
Behavioural advertising cookies:
These cookies allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included on a website, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
Consent and Authorization for the use of cookies
When you access this website for the first time, you will see a space or banner where you are informed of the use of cookies and where you can consult this cookie policy through a link.
If you consent to the use of cookies, continue browsing using the scroll bar or click on any link (accept) as appropriate, it will be understood that you have consented to our cookie policy and, therefore, acceptance of the installation of cookies on your computer or device, except to the extent that you have modified the configuration of your browser to reject the use of cookies.
What types of cookies does this particular website use?
Definition, Identification and purpose of the cookies on this website not exempted by the LSSI. They are:
Analysis cookies:
These are cookies that, whether processed by us or by third parties, allow us to quantify the number of users and thus carry out statistical measurements and analyses of the use made by users of the service offered. To do this, we analyse your browsing on our website in order to improve the range of products or services we offer you.
Advertising cookies:
These cookies, whether processed by us or by third parties, allow us to manage the advertising space on the website in the most efficient way possible, adapting the content of the advertisement to the content of the requested service or to the use you make of our website. To do this, we can analyse your Internet browsing habits and show you advertising related to your browsing profile.
Note: “Own” cookies are used only by the owner of this website and “Third-party” cookies are also used by the service provider detailed in the table above.
Browser settings for revocation and withdrawal of consent to the use of cookies.
TELEPHONE TEACHER NETWORKS SPAIN & EUROPE, SL reminds its web users that the use of cookies may be subject to their acceptance during the installation or update of the browser used by them. This acceptance may be revoked through the content and privacy configuration options available in the browser. TELEPHONE TEACHER NETWORKS SPAIN & EUROPE, SL recommends that its users consult the help of their browser or access the help web pages of the main browsers:
·Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferences
·Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
· Explorer: http://windows.microsoft.com/es-es/windows7/how-to-managecookies–in– internet–explorer-9
· Safari: http://support.apple.com/kb/ph5042
· Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html
·Other browsers: consult the documentation for the browser you have installed
If the user wishes to obtain more information on how to revoke the consent given or on the procedure for disabling cookies, as well as to ask any questions about the website’s Cookie Policy, he/she may contact TELEPHONE TEACHER NETWORKS SPAIN & EUROPE, SL at the following address: datos@telephoneteacher.com indicating “Cookie Policy” in the subject line.
Changes to the Privacy/Cookies Policy.
The website may modify this Cookie Policy based on legislative or regulatory requirements, or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, therefore Users are advised to visit it periodically. When significant changes occur in this Cookie Policy, Users will be notified either through the website.
Table identifying cookies and their purpose.
Publisher name, cookie name, “type” and Purpose
Cookies
Guy
Name
Purpose
More info.
1P_JAR, APISID,
CONSENT, HSID, NID,
SAPISID, SID, SIDCC,
SSID
Third parties
Google INC.
These cookies are used by Google to store user preferences and information while viewing pages with Google maps on them.
APISID, CONSENT, HSID,
SAPISID, SID, SSID,
PREF, VISITOR_INFO1_LIVE,GPS, YSC, remote_sid, nextId, request, PHPSESSID,
Third parties
Own and third party
YouTube
We sometimes use YouTube to host video content. When you visit a page on our website that contains an embedded YouTube video.
cookie_notice_accepted
Own and third party
Telephoneteacher Site
Google Analytics statistical services. Strato.
More information about third-party cookies
Some websites may use third-party cookies that allow the management and improvement of the services offered. For example, statistical services from Google Analytics, statistical system from strato and others., etc. It is possible to object to the collection and processing of this data by Google (see below). To do this, you must download and install a browser plug-in from the link https://tools.google.com/dlpage/gaoptout?hl=en You can find more information and Google’s current privacy policy at https://policies.google.com/privacy?hl=en&gl=de and http://www.google.com/analytics/terms/gb.html Google Analytics will be explained in more detail under this link https://www.google.com/intl/en/analytics/ The operator of Google AdWords is Google Inc. If you access our website via a Google ad, Google stores a conversion cookie in your browser. A conversion cookie loses its validity after thirty days and is not used for identification. If the cookie has not yet expired, the conversion cookie is used to determine whether certain sub-pages have been accessed via our website. The conversion cookie already enables Google to track whether visitors found our website via an AdWords ad and have generated conversion or revenue. The data and information collected through the use of the conversion cookie is therefore used to determine the success or failure of the respective AdWords ads and to optimize our AdWords ads for the future. Neither we nor other Google AdWords advertisers receive information from Google that can identify visitors to our website. Personal data is not transmitted to Google. The IP address we collect is only forwarded to Google after it has been made anonymous. You may object to interest-based advertising by Google. To do this, please access the following link if it is broken or does not work copy and paste the link below: https://support.google.com/ads/answer/2662922?hl%20DIFUNDE%20LA%20PALABRA-&hl= and make the necessary adjustments. You will find more information and the current Google privacy policy here. or if it does not open copy and paste the following link: https://policies.google.com/privacy?hl=es&gl=de
If you wish to disable the use of cookies in your browser and learn more about cookies, please read more information here:
Ways to manage cookies in your browser
Cookie settings and permissions in the browser in Internet Explorer 9
- In the Internet Explorer window go to the top right corner select: Tools and click
- Select: Security and click on : Delete browsing history, to delete cookies. Select the Cookies box and delete.
- Select the Security tab and go to Settings. Sliding the control up will block all cookies and sliding it down will allow cookies. If so, click Accept.
As a user, you have several options in this regard. You can allow, block or delete the cookies that are installed on your computer through the configuration options in your internet browser:
Settings and permissions for cookies in Google Chrome:
- Go to the tools menu and click
- Select and click on settings
- Select and click on: Show advanced options
- In the Privacy section select and click on Content Settings
- In the Cookies section you can configure the options
Cookie settings and permissions in the browser: Mozilla Firefox:
1.Top right of the Mozilla browser, that is, at the top of the window, click on: Tools
- Click on: Options
- Select in. Privacy
- In the Firefox: Configure option, choose custom settings for history and configure options.
Blocking cookies in your browsers may prevent you from having full or partial access to some services and functions in your navigation or from displaying some information correctly. There are browsers where you can specify the management of cookies according to each website using some rules, which will allow you to have more privacy options, so you can enable cookies only on the sites you trust.
Additional information about Cookies
Statistical analysis cookies
These are the ones that monitor and analyse the behaviour of users on a website. By collecting this information through these cookies, the activity of the website application and platform is measured to create navigation profiles of the users of said sites, in order to introduce improvements in the service based on the data on the use made by the users.
Third party cookies
Some websites may use third-party cookies that allow the management and improvement of the services offered. For example, statistical services from Google Analytics, etc.
If you wish to disable the use of cookies in your browser and learn more about cookies, please read more information here:
Ways to manage cookies in your browser
Cookie settings and permissions in the browser in Internet Explorer 9
1. In the Internet Explorer window go to the top right corner select: Tools and click
2. Select: Security and click on : Delete browsing history, to delete cookies. Select the Cookies box and delete.
3. Select the Security tab and go to: Settings, sliding the control up will block all cookies and sliding it down will allow cookies, if so click on: Accept
As a user, you have several options in this regard. You can allow, block or delete the cookies that are installed on your computer through the configuration options in your internet browser:
Settings and permissions for cookies in Google Chrome:
1. Go to the tools menu and click
2. Select and click on settings
3. Select and click on: Show advanced options
4. In the Privacy section select and click on Content Settings
5. In the Cookies section you can configure the options
Cookie settings and permissions in the browser: Mozilla Firefox:
1.Top right of the Mozilla browser, that is, at the top of the window, click on: Tools
2. Click on: Options
3. Select on: Privacy
4. In the Firefox: Configure option, choose custom settings for history and configure options.
Blocking cookies in your browsers may prevent full or partial access to some services and functions in your browser and may prevent some information from being displayed correctly. There are browsers where you can specify the management of cookies according to each website using some rules, which will allow you to have more privacy options, so you can enable cookies only on sites you trust.